Server logs
Using the Website involves sending requests to the server where the Website is stored. Each request directed to the server is recorded in the server logs. The logs include, among other things, the User’s IP address, server date and time, information about the internet browser, and the operating system used by the User. The logs are recorded and stored on the server. Data stored in the server logs is not associated with specific individuals using the Website and is not used by the Administrator to identify the User. Server logs are only auxiliary material used for Website administration, and their content is not disclosed to anyone except persons authorized to administer the server.
Cookies
The website uses cookies to collect information about the User’s access to the site (e.g., through a computer or smartphone) and their preferences. Cookies are computer data, especially text files, stored on the User’s end device and intended for use on the website. Cookies typically contain the name of the originating website, the time they are stored on the end device, and a unique number.
Types of used cookies
The Cookies are not used to collect any personal data about the users visiting the Website.
The User may at any time disable the option of accepting cookies in the settings of his web browser, however, that might cause malfunctions in the functioning of the Website.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Managing cookies
When a User visits the Website for the first time, a window with an explanation about cookies is displayed. By clicking the “Accept” button, the User gives consent to all cookies used on the Website. After clicking the “View preferences” button, the User can consent to the use of specific categories of cookies.
Web browsing software (internet browser) typically allows the storage of cookies on the User’s end device by default. Website Users can accept, block, or delete cookies installed on their computer by configuring the options of the internet browser they use.
The links to guides concerning disabling the option of accepting cookies in the most popular browsers are presented below: